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Frequently Asked Questions

  • What is the best way to view the on-line Art Gallery?
    While we all like the convenience of our phones, the phone doesn't really do justice to the viewing of a virtual art gallery. We want you to have the best possible experience seeing all this great art, so switch over to a computer, laptop or even an iPad for a much better viewing experience.
  • What is the difference between a Gallery Room and a Gallery Shop?
    We have two types of customer experiences on our website: The Gallery Room is for viewing only. If you see something that interests you, then you contact the artist and conduct your business directly with them. The Gallery Shop is a full e-commerce solution. You locate your item, place it in the Shopping Cart, choose your shipping method, and make your payment. Then you will be contacted for confirmation. It's pretty straightforward.
  • How long will the on-line Art Gallery be up?
    Our website has evolved so much over the past years. We are committed to keeping it up and running the whole year through. Having said that, we will have promotions and special events to enhance your shopping experience. These will take place two or three times a year. Follow us on Facebook and Instagram to keep informed on those dates.
  • How do I make a purchase in a Gallery Room? There is no shopping cart.
    Think of this as Kijiji or FB Marketplace only much better looking. You see something you like and you contact the person who is selling it. Some of our artists decided to do the same here. For two reasons: 1. some of us like to do things simply and 2. it saves you money and we don't have to pay some big corporation fees to use their e-commerce service. Whether you use this simple version or you using a shopping cart, you save 15-30% on all the artwork because you are buying directly from the artist and there's no fee associated with it unless you choose shipping.
  • What happens if a piece is no longer on the site?
    That would mean the piece is sold and no longer available. As the artwork is all original and one-of-a-kind, there's only one chance to purchase and then it is gone. This applies to the pottery and jewellery as well. The artists could make something similar for you, but no two items are ever the same when it comes to handmade work. In the photography section and the printed cards, copies are avallable from those artists.
  • Why do prices of art pieces vary so much?
    Artists are always challenged when pricing their work. We don't take this lightly. A number of variables enter into the pricing of a piece. We consider the size of the finished piece. We look at the number of hours put into finishing it. The cost of materials is a factor. For visual art, it also makes a difference if something is framed or unframed. We can never recoup the hours and the time taken to develop our artform so in the end we also consider what would be reasonable. And just so you know...bargaining isn't part of this process. We had a hard enough time putting a value on these pieces, so prices are firm.
  • What is the policy on returns?
    Just so you know...this isn't Amazon. But nevertheless, we want you to be happy! All discussions of returns or exchanges are to be made with the individual artist selling the piece. Use the email link on their page. Art in the Neighbourhood has no responsibility for the monetary portion or the delivery portion of this endeavour. It is just a vehicle to showcase great artwork. *Here's a hint: it is unreasonable to expect a refund just because you don't like something. If there's something wrong or damaged that's a different story. Exchanges make for a much more reasonable request. If there's something you don't really like after you see it in person, our artists will make a reasonable effort to show you pieces that could be substituted. Don't be shy to ask. Once way or another everyone wants to be satisfied with the shopping experience.
  • What are the accepted payment methods?
    If you are using the shopping cart and making a purchase directly on the site, then you may process your payment directly through the secure method provided by Wix. If you are purchasing from one of the artists who doesn't have a shop, then you can make arrangements for payment such as e-transfer, cash in person, or with a credit card.
  • How do I find out more about a piece of artwork?
    Please contact the artist directly. We will be happy to provide you with more informaton and perhaps a photo or two, to give you more info on the piece you are interested in. You might even get the story behind the piece. There's always a good story.
  • What are my options for shipping?
    Visit our shipping info. There are a number of options that can be discussed with each artist selling directly to you. If you are shopping via The Shops, you will see the cost in the Cart. More info is available here.
  • How long has Art in the Neighbourhood been in operation?
    Art in the Neighbourhood began in June of 2016. This collective of artists has been showing twice a year ever since. If you looking for more about this group visit About Us. If you are looking for an artist that you may have seen at a past show and doesn't have a room or shop here, check out Past Artists.
  • How can I get notified of future shows?
    Send us an email or fill out our pop-up right on the website and we will be happy to put you on our mailing list. You can also follow us on Facebook and Instagram for the latest happenings.
  • Which charities are supported by this art group?
    The charities supported are Serenity Renewal for Families, Ovarian Cancer Canada, and Brain Tumour Canada. The sales from two different artists' cards go to Ovarian Cancer Canada and Brain Tumour Foundation of Canada.
  • Can I just make a donation if I don't want to buy anything?
    Yes, you can. Donate nowto Serenity Renewal for Families, use the "Donate Now" button at the bottom of the page at any time. Donate now to Ovarian Cancer Canada or while you are visiting the Card/Book section you will find the donate button on the page for Flower's As Natures Art. Donate now to Brain Tumour Foundation of Canada or while you are visiting the Card/Book section you will find the donate button on the page for HeARTful creations.
  • How can I join Art in the Neighbourhood as an artist?
    Membership is open to artist who love creating art and want to support our mission of bringing art to our local neighbourhoods. Simply visit our Membership page on our website, and fill out the online form. As membership is juried, your information will be forwarded to our
Marta Drz
Flowers As Natures Art
Bilgin Buberoglu
Jean Smith
Flowers As Natures Art
Barbara Sz
Jaybee Jewelry
Rivière Blanche
UWF Textiles
Jozo Designs
Jozo Designs
BDaszled Deszigns
Bilgin Buberoglu
Pattie Klus
Sarah Hogan
Barbara Sz
UWF Textiles
Sonia Saikaley
Jaybee Jewelry
Handmade Knits by Jenn
Tom Murphy
Erin Beneteau
Sara Chivot
Heather Munro
Jozo Designs
SylllVie
BDaszled Deszigns
Marta Drz
Heather Munro
Jaybee Jewelry
Bilgin Buberoglu
Erin Beneteau
SylllVie
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